Javi’s TV Mounting, operated by ProTier AV Installations LLC, provides a one-year warranty on our TV installation workmanship for residential work in Louisville, Kentucky and the communities we serve. We also cover TV mounts supplied by Javi’s TV Mounting for that one-year period. Javier has confirmed these terms for our installations.
What the one-year warranty covers
The workmanship portion applies to the TV mounting work our team performs. If you believe there is a problem with our installation, tell us what changed so we can review the installed setup. When we provide the TV mount used for the job, that mount is also included in our one-year coverage.
The warranty does not cover the television, soundbar or other hardware, including mounts supplied by the customer. A manufacturer may offer its own product warranty; check that product’s documentation for those terms. The installation quote should identify who supplies the mount and the scope of work.
How to request a warranty review
Call or text (941) 266-8587 with the name used for booking, the installation date if available, a description of the concern and photos that show the TV, mount area and wall. Please do not remove or adjust a TV that appears unstable. We will review the reported issue against the installation and supplied-mount scope and discuss the next step with you.
How we plan installations
Our residential mounting process checks the TV and bracket specifications, support in the actual wall, viewing position, level and cable treatment before the final walkthrough. A clean result depends on the room: wood studs behind drywall, brick, stone, a fireplace or another surface can call for different methods. Read our installation standards, see documented projects and read customer reviews.
Warranty questions
How long is the installation warranty?
One year for the TV installation workmanship Javi’s TV Mounting performs.
Is my TV or soundbar covered?
No. Our warranty covers installation workmanship and TV mounts we supply, not TVs, soundbars or other hardware.
What if I bought my own TV mount?
Our installation workmanship is covered for one year, but a customer-supplied mount is not covered as hardware by our warranty. Keep the mount manufacturer’s warranty information.
How can I book a new installation?
Use the live booking tool to enter your TV, wall and mount choices and see the current price and available appointment times. Same-day service is offered when a slot is available in the calendar.