Javi’s TV Mounting

Javi’s TV Mounting is operated by ProTier AV Installations LLC. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, request information, schedule a service, communicate with us, or make a payment.

Information We Collect

We may collect information that you voluntarily provide, including your name, phone number, email address, service address, appointment details, service selections, property information, access notes, messages, and other information necessary to provide the requested service.

We may also collect limited website activity information, including pages viewed, approximate engagement time, referring source, advertising attribution parameters, device category, browser category, approximate location, booking progress, and interactions with important website controls.

Payment information is processed by authorized payment providers such as Square. Javi’s TV Mounting does not store complete payment card numbers or card security codes.

How We Use Information

We use information to:

Provide quotes and requested services
Schedule and manage appointments
Communicate about bookings and service changes
Assign technicians
Create and manage jobs
Create invoices and process payments
Respond to customer questions
Improve the website and booking experience
Measure the effectiveness of advertising
Prevent fraud, abuse, and security incidents
Comply with applicable legal requirements

Text Messaging

Customers may choose to receive service-related text messages from Javi’s TV Mounting. These messages may include booking confirmations, appointment reminders, scheduling changes, technician arrival notices, invoice and payment links, and customer support responses.

Message frequency varies. Message and data rates may apply.

Customers may reply STOP to opt out of future text messages or HELP for assistance. Consent to receive text messages is not a condition of purchasing or receiving services.

Mobile Information and SMS Consent

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All categories described in this Privacy Policy exclude text messaging originator opt-in data and consent. Text messaging originator opt-in data and consent will not be shared with third parties.

We do not sell mobile phone numbers or SMS consent information.

Website Analytics and Cookies

We may use first party cookies and similar technologies to maintain booking progress, distinguish website sessions, understand website activity, prevent abuse, and measure how customers find and use the website.

We do not intentionally collect passwords, complete payment card information, or sensitive information through website analytics.

Service Providers

We may use service providers to operate our website, booking system, communications, scheduling, invoicing, payment processing, analytics, and security. These providers may process information only as necessary to provide services on our behalf and subject to their applicable privacy and security obligations.

Data Retention

We retain information only for as long as reasonably necessary to provide services, maintain legitimate business records, resolve disputes, meet legal obligations, prevent fraud, and enforce agreements.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, alteration, loss, or disclosure. No electronic storage or transmission method can be guaranteed to be completely secure.

Your Choices

You may choose not to provide optional information. You may also decline SMS consent and still schedule or purchase services.

To stop text messages, reply STOP. For assistance, reply HELP or contact Javi’s TV Mounting at (941) 266-8587.

Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy when our services, technology, or legal obligations change. The effective date at the top of this page identifies the latest revision.

Contact

For questions about this Privacy Policy or your information, contact Javi’s TV Mounting at (941) 266-8587.